Privacy Policy
Last updated: July 9, 2026
1. Overview
LeadLanding ("we," "us," "our") provides a customer relationship management (CRM) platform for service businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
We may collect the following categories of information:
- Account information — name, email address, business name, and password when you create an account.
- Customer data you enter — contacts, leads, notes, calendar events, quotes, and other records you or your team add to the platform.
- Communications — emails, text messages, and chat transcripts sent or received through the platform on your behalf.
- Usage data — pages visited, features used, and general analytics collected to improve the product.
- Payment information — billing details are processed by our payment provider (Stripe); we do not store full card numbers ourselves.
3. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain the platform
- Send transactional communications (confirmations, receipts, alerts)
- Respond to support requests
- Improve and develop new features
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We share information with third-party service providers who help us operate the platform (for example, hosting, email delivery, SMS delivery, and payment processing), each bound by their own privacy and security obligations. We may also disclose information when required by law.
5. Data Retention
We retain account and customer data for as long as your account is active, or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us.
6. Your Choices
You may access, update, or delete the data in your account directly through the platform, or by contacting us. Recipients of automated emails and texts sent through the platform can opt out at any time using the unsubscribe link or by replying STOP.
7. Security
We use industry-standard measures to protect information, including encrypted connections and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
The platform is not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last updated" date.
10. Contact Us
Questions about this policy can be sent to [email protected].